With London’s population approaching a staggering 10 million, space is at a premium. Factor in myriad urban constraints, and it’s unsurprising there’s been an uptick in the demand for quality storage solutions.
In the 1970s, Doug Hampson opened up the first self storage facility in the UK. Since these humble origins, the industry has become hugely profitable; one whose turnover is predicted to pass £1 billion by the end of the year.
At a glance, the service offered by storage companies appears relatively simple – once you’ve picked a dedicated, indoor site, all that varies is occupancy duration and the size of the unit. However, many of today’s customers are more sophisticated, and traditional self storage may no longer be enough. Justifiably, they expect more from a service that can prove costly.
Amidst this backdrop of rising demand, storage prices and consumer awareness, several storage companies have risen to the top, offering services attuned to the specific needs of Londoners. In this article, we'll explore the top five storage companies in the city, shedding light on what makes them stand out in this booming market.
Our picks for the top 5 storage companies in London are (and yes we might be a little biased):
Understandably, storage in London tends to be costlier than elsewhere in England. According to last year's annual industry report from the SSA, the average rental of £27.19 per square foot per annum (up 4% on last year).
Given all the variables, asking about self-storage prices is similar to asking “How long is a piece of string?” Some of the factors that influence price are:
For an accurate price, seeking a no-obligation quote is recommended. In fact (as you'll see), all the companies on this list only provide prices on quotation. While you're at it, always inquire about potential discounts – every penny counts!
While picking the right storage company may seem as simple going for the most convenient or cost-effective, it’s worth bearing a few more factors in mind. After all, a storage service covers much more than you might assume.
Accessibility – Can you access your storage units around the clock and on weekends? It's essential to be able to reach your items whenever you might need them.
Security – Features like sturdy locks, camera surveillance, on-site personnel, and secured entryways are crucial to guarantee the safety of your valuables.
Pricing – Keep an eye out for promotional offers or online discounts, and be aware of any changes in pricing terms within your agreement.
Availability – If you have a specific size or style in mind for a unit, make sure the facility can accommodate your needs.
Location – Storage facilities in central London might offer you more space and convenience but often come at a premium. Depending on how often you'll need access, consider whether a location slightly outside the city centre might offer better value while still being accessible.
Reviews – The opinions of past and current users can offer invaluable insights. Be wary of facilities with consistent negative feedback or specific recurring issues raised by customers.
Now let’s take a look at our picks for the Top 5 Best Storage Companies in London!
Trustpilot score: 5
Price: On quotation
While it's one of the smaller companies on this list, HOLD Self Storage has carved out a reputation for reliability and quality in London. With over 15 years of experience from the management team, they've refined their offerings to go beyond simply providing a secure space. HOLD offers an impressive variety of business and household storage solutions. Unlike many providers, HOLD Self Storage offers round-the-clock access to your belongings, a feature that speaks volumes about their focus on customer convenience.
Their use of automation streamlines the storage process, minimising the usual logistical headaches. With four strategically located facilities across London, they make it easy for you to access your items when you need them. Their strong customer service ethos ensures that you're not just storing your belongings; you're also investing in a service that values your satisfaction. Whatever your needs - moving house, renovating, or looking for reliable stock storage - HOLD promises to ensure a seamless storage experience.
Trustpilot score: 4.5 (8,613 reviews)
Price: On quotation
Our top pick for the best storage solution is Safestore. The current king of London self storage, Safestore has a huge network of facilities, including 132 locations across the UK and a notable 50 in London alone. If you're looking for options, Safestore has you covered – they even claim to offer more variety than any other self storage provider in the UK.
When it comes to pricing, Safestore offers a Lowest Price Guarantee – if you find a cheaper quote from a local competitor, they'll not only match it but beat it by 10%.
Making storage easy is the key focus for Safestore. Whether you're storing household items, business inventory, or student belongings, they aim to make the process as smooth as possible. They offer flexible rental periods and even provide discounts for long-term commitments. Security isn't taken lightly either – each storage unit is monitored by 24-hour CCTV, and you'll be the sole key holder for your storage space.
Trustpilot: 4.7 (4,031 reviews)
Price: On quotation
Ask the average Londoner which brand comes to mind when they hear the word “storage” and it’s likely they’ll reply “Big Yellow”. With its bold branding and clever marketing, the storage company has become one of the most popular in the UK. it's safe to say that Big Yellow are storage experts, and a list such as this wouldn’t be complete without at least a nod to the industry leader.
Big Yellow has been a staple in the UK's self storage scene for over 2 decades, and it's easy to see why it's a top pick for Londoners. With a variety of locations across London, from Balham to Kingston, accessibility is a cinch. The company offers 50% off for the first 8 weeks, making it an affordable option whether you're decluttering, moving, or just need extra space.
What sets Big Yellow apart is its experience in providing modern, hassle-free storage solutions. They offer a range of self storage unit size sizes to fit your exact needs, so you're not stuck paying for space you don't use. Plus, their facilities are as secure as they are convenient, with modern amenities to keep your belongings safe. It's no wonder they call themselves the UK's favourite self storage company.
Trustpilot score: 4.7 (12,793 reviews)
Price: On quotation
A titan of European self storage, Shurgard has established a strong presence in the swinging city. With locations peppered across London and the Thames Valley, you're never too far from a Shurgard facility. Judging by their growing popularity, it’s clear the company understands the city's diverse storage needs.
And it's not just about location and availability for Shurgard, who also scores high on flexibility and ease of use. They offer a range of storage unit sizes, and their zero-deposit plans make it a relief for first-time customers who want to sidestep that initial financial hurdle.
What’s more, if you ever need to switch self storage units, Shurgard won't charge you extra. Even the reservation process is a cinch, with free cancellations if your plans change. All in all, Shurgard offers a convenient and straightforward self storage solution that respects both your space and your wallet.
Trustpilot score: 4.3 (4,820 reviews)
Price: On quotation
Access Self Storage has been biding its time in the UK's self storage and office space rental market for over two decades. Now, it’s fast becoming a rising star. With a network of 60 stores across the nation, they've built a reputation for being both accessible and reliable. While their primary focus is on traditional self storage and solutions, they offer a variety of services that cater to both individual and business needs, such as office space rentals and document management.
Access Self Storage prioritizses a customer-centric approach, offering flexible storage unit sizes and business services, including multi-site storage options across the UK. Vehicle parking and packaging materials are also available, adding an extra layer of convenience. Their pricing is straightforward, with no hidden fees or required deposits, and they offer monthly billing to help you manage your budget. In their own words, Access Self Storage values transparency, effort, and simplicity, aiming to make the storage process as uncomplicated as possible for their customers.
Safestore and Big Yellow were the leading self storage providers in the UK. While Safestore operated the highest number of stores at 129, Big Yellow was at the forefront in terms of overall storage space managed. These two players have been ahead of the pack for a while, but that doesn’t mean they’re suitable for everyone's preferences.
That wraps it up for our picks for the top storage companies in London! The many positive reviews for these brands speak for themselves – but don’t take our word for it.
Never underestimate a few hours of careful research. After all, it could be the difference between an unwelcome scenario, and safe, secure, cost-effective storage.
As we’ve mentioned, the best choice isn't always about location or price. You should find a facility that aligns with your needs, whether that’s your self storage unit size, a tailored service, or specific security features. So take your time, weigh your options, and don't hesitate to reach out to these facilities to get a feel for their customer service.